Privacy policy

This privacy policy describes how we process information about you, including personal data and cookies, or “cookies”.

1. General information

  1. This policy applies to the website www, operating under the URL: isds.pl
  2. The website operator and personal data controller is: ISDS LCC Traugutta 143 50-419 Wroclaw Poland
  3. The operator’s contact email address is: krzysztof.rydlak@isds.pl
  4. The operator is the administrator of your personal data with regard to data provided voluntarily on the Website.
  5. The Website uses personal data for the following purposes:
    • Handling inquiries via the form
    • Presentation of offers or information
  6. The Website performs the function of obtaining information about users and their behaviour in the following way:
    1. Through data entered voluntarily in forms, which are then entered into the Operator’s systems.
    2. Through the saving of cookies on end devices.

2. Selected data protection methods used by the Operator

  1. The login and personal data entry areas are protected in the transmission layer (SSL certificate). This means that personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. The operator changes its administrative passwords periodically.
  3. The operator makes regular backup copies to protect the data.
  4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

  1. The website is hosted (technically maintained) on the operator’s servers: another company
  2. In order to ensure technical reliability, the hosting company keeps logs at the server level. The following may be recorded:
    • resources identified by a URL (addresses of requested resources – pages, files),
    • time of request arrival,
    • time of response sending,
    • name of the client station – identification performed by the HTTP protocol,
    • information about errors that occurred during the HTTP transaction,
    • URL address of the page previously visited by the user (referrer link) – in case the Website was accessed via a link,
    • information about the user’s browser,
    • information about the IP address,
    • diagnostic information related to the process of self-ordering services through recorders on the website,
    • information related to the handling of electronic mail sent to the Operator and sent by the Operator.

4. Your rights and additional information about how the data is used

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfil the obligations incumbent on the Administrator. This applies to such groups of recipients:
    • authorised employees and associates who use the data to fulfil the purpose of the website’s operation
  2. Your personal data processed by the Administrator for no longer than is necessary to perform the related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request the Administrator to:
    • access your personal data,
    • correct it,
    • delete it,
    • limit its processing,
    • and transfer the data.
  4. You have the right to object to the processing indicated in point 3.2 to the processing of personal data for the purpose of exercising legitimate interests pursued by the Administrator, including profiling, however, the right to object cannot be exercised if there are valid legitimate grounds for processing, interests overriding yours, rights and freedoms, in particular the establishment, exercise or defence of legal claims.
  5. A complaint against the Administrator’s actions may be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. The provision of personal data is voluntary, but necessary for the operation of the Website.
  7. Automated decision-making processes, including profiling, may be carried out in relation to you for the purpose of providing services under the concluded contract and for the purpose of direct marketing by the Controller.
  8. Personal data is not transferred from third countries within the meaning of the provisions on the protection of personal data. This means that we do not send it outside the European Union.

5. Information in forms

  1. The website collects information provided voluntarily by the user, including personal data, if provided.
  2. The website may save information about connection parameters (timestamp, IP address).
  3. In some cases, the website may save information to facilitate the linking of data in the form to the email address of the user filling out the form. In this case, the user’s email address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. in order to process a service request or business contact, register services, etc. Each time, the context and description of the form clearly informs what it is used for.

6. Administrator logs

  1. Information on user behaviour on the website may be logged. This data is used for website administration purposes.

7. Essential marketing techniques

  1. The operator uses statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies on the user’s end device. With regard to information about user preferences collected by the Google advertising network, the user can view and edit cookie-related information using the following tool: https://www.google.com/ads/preferences/

8. Information about cookies

  1. The website uses cookies.
  2. Cookies are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s pages. Cookies usually contain the name of the website they come from, their storage time on the end device and a unique number.
  3. The entity placing cookies on the Website User’s end device and obtaining access to them is the Website operator.
  4. Cookies are used for the following purposes:
    1. maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
    2. realisation of the objectives set out above in the section ‘Essential marketing techniques’;
  5. The Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). ‘Persistent’ cookies are stored in the User’s end device for the time specified in the cookie file parameters or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows cookies to be stored on the User’s end device by default. Website Users can change these settings. The web browser allows cookies to be deleted. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website.
  8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to give and withdraw consent in practice?

  1. If you do not want to receive cookies, you can change your browser settings. Please note that disabling cookies that are necessary for authentication, security, and maintaining user preferences may make it difficult or impossible for you to use the website.
  2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:Mobile devices:
    • Android
    • Safari (iOS)
    • Windows Phone
    • Edge
    • Internet Explorer
    • Chrome
    • Safari
    • Firefox
    • Opera